Bt infinity 2 misleading guarantee overclockers uk. The underlying network is fibretothecabinet fttc, which uses optical fibre for all except the final few hundred metres to the consumer, and delivers claimed download speeds of up to 76 mbits and upload speeds of up to 19 mbits. Five million in broadband slow lane can get more speed. After much pushing i got the hub moved to the master socket and now get 34mbs. Best bt superfast fibre deals compare bt fibre deals 2020. Previously the isp only offered a 200mbps 20mbps upload and 300mbps 30mbps upload service.
Question from kellie l i have comcast internet and the plan im on is for 100 mbps download speed. Slow speed on new bt infinity connection hi my mum has just signed up to bt infinity 2 and was promised a minimum speed of 60 mb. A friend is on the original 4010 bt infinity and has a download speed of 37 mbps, upload of 1. Our free internet speed test checks your broadband speed in an instant. Afternoon, a few weeks ago i upgraded to bt infinity 2, with download speeds estimated at, and i quote. Find out if youre getting the superfast or ultrafast fibre virgin, sky, bt, ee, plusnet and talktalk and other providers promise on your desktop or mobile. Bt superfast fibre formerly bt infinity is a broadband service in the united kingdom provided by bt consumer, the consumer sales arm of the bt group. Bt infinity 2 link to this post the link below is my bt infinity 2 fibre optic speed test they call this supper fast broadband, ha, ha, ha, its just like the advert ststststst stutter, i would like to know where he is going to go for his broadband. Jun 20, 2016 bt is about to give your home broadband a major speed boost the redesigned bt smart hub will ship with the uks most powerful wifi signal, giving wider coverage around your home than ever before. I have two computers a desktop operating on windows xp and a laptop.
Bt cranks infinity 1 top speed up to 52mbps recombu. If your broadband speed is slowing you down, its never been simpler to switch. Im not getting the expected stay fast guarantee or. The question is whether the ruling would be any different if bt had supplied technical testing to the asa. Jan 31, 2020 i am a bt client, broadband 40mb, my real download speed and upload speed are, 6. When people pay for broadband speed that is likened to a cheetah, they accept ferocious pace. Apr 21, 2017 bts latest tv ad once again stars hollywood action and comedy star ryan reynolds, as he takes the viewers behind the scenes demonstrating the power of bt infinitys wifi signal. You can now get compensation for slow broadband and were going shopping. Download speed is most relevant for people who are consuming content on the internet, and we want to be a very simple and fast speed test. Jul 12, 20 you will not get the full speed from infinity fibre to the cab unless you are connected with a cable between your pc and router, wifi will always be slower and more unreliable. After reading this article, i decided to move towards an fibre optic plan since internet speed could be more stable.
Compensation payments are currently given adhoc to a minority of those suffering. Bt increases the top speed of its bt infinity 1 service to 52 mbps. Slow broadband isnt just caused by issues with the network. New bt infinity 1 service will provide 52 mbps speed techie. You will not get the full speed from infinity fibre to the cab unless you are connected with a cable between your pc and router, wifi will always be slower and more unreliable. Your kit, wireless performance, home wiring and even the time of day can all make it slower. Bt superfast fibre gives you a superfast fibre optic broadband connection with average speeds of 67mb. Reflecting the availability of a new so called 5510 vdsl2 speed profile on bts fibre broadband network, bt has increased the maximum download throughput. Good for families, gamers and people who stream a lot of music, movies and tv. Move my bt hh5 to my other room which would mean it would be less that a metre away from the master socket. Bt infinity slow and connecting keeps dropping out techspot.
This is the most frustrating complaint about bt infinity. New and existing entrylevel subscribers can now enjoy up to 52mbps, a 32. Then about 6 months ago my son noticed the speed on his xbox one was getting slower. Im now wondering if shes been set correctly on the right package as this looks like infinity 1 speeds. Does anyone have bt infinity option 3 200mbps or 4 300mbps. Bts latest and greatest broadband product, bt infinity, which offers to deliver superfast broadband speeds of up to 40meg has not been living up to its name. If you have a concern about a broadband ad, visit the asa website to find out. Both machines run the latest version of w10 and are connected. Bt s superfast infinity broadband stuck in the slow lane tuesday, december 14, 2010 11.
Its never been simpler to switch broadband and get a guaranteed. This lets you do more online, with everyone online together, and its great for downloading or streaming movies, tv shows and music. Apr 16, 2016 bt increases the top speed of its bt infinity 1 service to 52 mbps 16 april 2016 by mark heath reflecting the availability of a new so called 5510 vdsl2 speed profile on bts fibre broadband network, bt has increased the maximum download throughput offered on its bt infinity service to about 52 mbps. This increase was the result of entry level fibre broadband which bt introduced in its infrastructure. Simple tips to improve your broadband speed bt help and support bt.
Download speed is the rate at which data is transferred to your bt hub. Apr 15, 2016 with an aim to provide higher speeds for their customers, bt group has just announced a new upgrade for bt infinity 1 subscribers which will have a 52 mbps connection speed. Oct 20, 2019 i have comcast internet and the plan im on is for 100 mbps download speed. No peace for internet users accusing bt of empty promises. My fibre broadband speeds were always less than they were supposed to be and it was recommended to me to use the separate openreach.
Sep 11, 20 the issue of bt not using the latest figures from ofcom is reasonable, but the most worrying aspect is that the ruling is focused on the download speed, when the advert was really demonstrating the much better upload speeds of the service. When bt increased there infinity 1 speed from 38mbs to 52mbs i was happy as i was getting this increase and it was quite stable. Nine ways to boost your broadband speed during lockdown. Bt blames karen oxleys and mazhar alis slow service on the length of the fibre cable. For the second time in a month the advertising standards authority asa has banned a bt broadband advert.
In its mission to supply the uk with faster broadband, bt has announced a new speed upgrade for infinity fibre customers. From 30th september 2016, when customers buy bt business broadband or bt business infinity, bt will guarantee the minimum download speed the minimum guaranteed access line speed. Slow speed on new bt infinity connection bt community. Bts ryan reynolds ad banned after virgin media complaint. No peace for internet users accusing bt of empty promises over. Im curious as to what the upload speed is on the packages, i know the lower packages but cant find an answer as to options 3 and 4. If throughput then switching provider might be an answer. I in fact just tested it again and got a reply from india. Oct 12, 2016 bt fast just got faster ad with ryan reynolds virgin media lodged a complaint with the advertising standards authority arguing that the ad misleadingly implied bts 52mb infinity service. Sadly, although they say their technicians are uk based it is a lie. New bt infinity 1 service will provide 52 mbps speed. Bt increases the top speed of its bt infinity 1 service to 52. Bt superfast fibre 2 average download speeds of 67mbps with smart hub router. And secondly, is there any usual or wellknown reason for the poor upload speed of 1.
Bt boosts entrylevel fibre broadband speeds to 52mbps. Upd bt infinity uk working hard to resolve super slow fttc. Bt infinity 1 fibre broadband has been souped up from 52mbps to 76mbps speeds in an effort by the isp to retain more customers. There is no problem with the laptop and am getting download speeds around 38 to 40 mbps. The bt wholesale speed test with its further diagnostics is useful, as the ip profile will show if its a slow sync speed issue or a throughput issue. Jun 25, 2012 bt infinity does badly in real world speed test faith june 25, 2012 general tech, mobile, network in the uk, we accept that broadband speeds can be variable, but we also expect a connection to. The average user spends more time downloading data such as music and films, so suppliers normally provide a faster download speed in comparison to upload speed. Apr 15, 2016 in its mission to supply the uk with faster broadband, bt has announced a new speed upgrade for infinity fibre customers.
Bt is about to give your home broadband a major speed boost. This is the internet equivalent of the rush hour, when lots of people are using the shared elements of the network at the same time. Rebel wilson performs push it, by salt n pepa the graham norton show on bbc america duration. Why does not report on ping, latency, jitter and other things. Bt has successfully complained against a sky advert that stated it slowed down broadband speeds at peak times even though bt itself admits that it does in certain cirumstances. Asa upholds complaints about bt infinity dating advert. Two questions is it true that bt actually upgrade people free of charge to infinity 2 8020 if they ask. I than started checking it on my laptop and noticed it never went over 40mbs and sometimes dropped below 10mbs. The issue of bt not using the latest figures from ofcom is reasonable, but the most worrying aspect is that the ruling is focused on the download speed, when the advert was really demonstrating the much better upload speeds of the service.
Bt infinity does badly in real world speed test kitguru. New and existing entrylevel subscribers can now enjoy up. Bt has stolen a march on rivals sky and talktalk by boosting the top download speed of its infinity 1 fttc products up from 38mbps to 52mbps. Bts latest tv ad once again stars hollywood action and comedy star ryan reynolds, as he takes the viewers behind the scenes demonstrating the power of bt infinitys wifi signal. Isp bt launch 152mbps and 314mbps uk ultrafast broadband g.
Bt fast just got faster ad with ryan reynolds virgin media lodged a complaint with the advertising standards authority arguing that the ad misleadingly implied bts 52mb infinity service. Have been running bt infinity for a couple of years, and nodding in agreement when their advert boats the most reliable network however, that has changed over the last month or so, and the. Just tried the speed test on my line bt infinity 2 and got. My hp pavilion desktop pc gives me a download broadband speed of 41. This is bt infinity fast just got faster by talent republic on vimeo, the home for high quality videos and the people who love them. Bt broadband reveals exactly why your internet speeds may be. Karen oxley of craster in northumberland says bt guaranteed her a minimum download speed of 45mbps if she signed up to infinity 1, despite the fact she was currently receiving only 7mbps. Bt debuts its latest advert featuring ryan reynolds bt. Oct 12, 2015 does anyone have bt infinity option 3 200mbps or 4 300mbps. Uk internet provider bt has today launched a new range of ultrafast fibre broadband packages to support both the latest hybrid fibre g. The adapter in your link claims it can use wireless suffix n which is the latest fastest and best, the bt hub should be up to that standard as well. This is now the standard top speed youll be able to.
You can now get compensation for slow broadband and were. The free line speed increase will happen automatically for all customers on bt infinity 1 normally fibre broadband is sold in. Jan 16, 2018 uk internet provider bt has today launched a new range of ultrafast fibre broadband packages to support both the latest hybrid fibre g. I read your post about and used it to run several speed tests yesterday and again this morning. Bt doesnt choke broadband speeds yes it does alphr. And what routerfirewall are people using with this. Bts superfast infinity broadband stuck in the slow lane tuesday, december 14, 2010 11. Broadband speed is essentially how quickly you can upload or download data using your internet connection. Sep 16, 2009 bt has successfully complained against a sky advert that stated it slowed down broadband speeds at peak times even though bt itself admits that it does in certain cirumstances.
This will vary throughout the day and is likely to be slower during busy periods, especially between 810pm. Done a few speed tests and the line has settled at around 38 mbs down with c12mbs up. Bt infinity slow and connecting keeps dropping out. Your slow speed is probably due to the hub not being directly connected to the master socket.
With an aim to provide higher speeds for their customers, bt group has just announced a new upgrade for bt infinity 1 subscribers which will have a 52 mbps connection speed. Complaint over slow speeds highlights concerns over the broadband provider and the service they offer. May 07, 2017 karen oxley of craster in northumberland says bt guaranteed her a minimum download speed of 45mbps if she signed up to infinity 1, despite the fact she was currently receiving only 7mbps. Bt boosts entrylevel fibre broadband speeds to 52mbps engadget. Bt increases the top speed of its bt infinity 1 service to. I am a bt client, broadband 40mb, my real download speed and upload speed are, 6. However, some companies including sky, bt, vodafone and. Simple tips to improve your broadband speed bt help and. When i first had infinity installed it was put on a properly wired extension socket, and i got 9mbs. Jul 15, 2018 my hp pavilion desktop pc gives me a download broadband speed of 41. Bt define the minimum guaranteed download speed as the speed that the slowest 10% of customers with a similar bt service experience. You can watch iplayer with less interruption and hd video with less buffering.
Bt infinity 1 users get free upgrade to 76mbps, 200gb cloud. Bts superfast infinity broadband stuck in the slow lane. Bt is about to give your home broadband a major speed boost the redesigned bt smart hub will ship with the uks most powerful wifi signal. Why are my comcast internet download speeds so slow. Bt infinity does badly in real world speed test faith june 25, 2012 general tech, mobile, network in the uk, we accept that broadband speeds can be variable, but we also expect a. Bt infinity 2 misleading guarantee overclockers uk forums. Poor upload speed on bt infinity broadbanterbanter.
Bt infinity slow after installation page 1 home cinema. Rebel wilson and a cheetah explain how you can enjoy faster download speeds with bt infinity. The minimum guaranteed speed you can expect from your bt infinity will be 57mb. Nov 03, 2015 rebel wilson stars in new bt infinity campaign. Oct 03, 2018 simple tips to improve your broadband speed bt help and support bt. This is a 32 percent increase from the previous 38 mbps speed.
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